Simple, consistent and forward-thinking communication technology.
Beyond VoIP has been designed to ensure organisations of all sizes and needs can scale and grow with ease.
Stay reachable no matter where you are—at your office desk, working remotely, or travelling overseas. Our mobile apps ensure that you won’t miss a critical call, seamlessly operating over 4G/5G and WiFi networks.
Enjoy continuous access to call features, transfers, voicemail, messaging, and video, all designed to keep your communication smooth and efficient.
Your Beyond VoIP Unified Communications service is provided, implemented, and supported to meet your business requirements by fully trained commercial and technical staff.
Beyond VoIP is designed to support the increasing mobility of the workforce by allowing users to work across PC, laptop, smartphone, or desk phone.
No matter the device or the location, Beyond VoIP ensures a consistent experience for both the users and callers. Beyond VoIP seamlessly integrates with a range of CRM, API, Microsoft, and Google tools, enabling a smarter, more efficient level of integration, operation, and usability.
Beyond VoIP’s additional permissions provide managers with the ability to monitor, measure, and make real-time changes to ensure the optimum efficiency of staff.
Mobile pairing
Sync your mobile with your office hanset. Never miss a call!
Extension
Reach people in 3 or 4 digits, wherever you are.
Unified Voicemail
Pick up all your voicemail from any device, anywhere.
Multi-locations
Connect your offices across the globe with a single phone system.
Call recordings
Record and archive all inbound or outbound calls.
Unlimited conference calling
Set up a private virtual conference room with external dial ins.
Call Queuing
Never lose a customer when you’ve got them on hold.
Call groups
Directs call super effectively and never miss a call.
Landline numbers
Give customers a local number that goes straight to your mobile.
Auto attendant
Handle calls professionally and efficiently.
Call parking
Park calls to a specific location.
Call monitoring
Full suite of services to analyse team performance.
Call management
Top-of-the-range features that make call-handling a breeze.
Online account manager
Manage it all online in one easy place.
Fax
Send and receive fax by email.
The user experience
One app is all that’s needed to manage telephony settings, collaborate with colleagues, and serve customers.
The Power Of Beyond VoIP, PBX Services
PBX Services is a powerful addition to the Beyond VoIP experience with features that allow the management of busy groups and departments.
Queuing Systems:
Visual indication of live calls in queues and ongoing calls.
Group membership with live logins.
Call history of abandoned calls or abandoned but later handled by status.
A call stat widget showing primary call data such as answer ratio, average wait time, average call duration, and SLAs.
SMS, Email & PC notifications alert when members are no longer available during service hours.
Live Chat
With similar information as above plus open and archived chat conversations.
IVR (Auto Attendant)
The ability to change the specific IVR opening
schedule e.g. if a company meeting is required.
My Overview
Provides a summary of all queues e.g. new car sales, used car sales, and service with available members and live queue call activity.
The Beyond VoIP app is supported on Microsoft, Apple MAC, Android, iPhone or WebRTC through a web browser.
Upgrade your business communication today
with our advanced solutions.